Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?
We require a 20 day written notice before you move out.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit.

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Credit Cards (Visa, Mastercard, [AMEX for harvey only], Discover), Bank Debit Cards, Checks. NO CASH accepted.

Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office. You can view a list of our inventory on our website. See the enclosed list of what we sell

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.

Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

What are the hours of operation?
The office is open Monday – Friday 8:00 AM – 4:00 PM. Closed Saturday and Sunday.

What Fits Inside Storage Unit

Use our What Fits? video to get an idea on how to store your items inside your storage unit!

Calculate Your Storage Space

The Space Estimator Tool will calculate what size storage unit will fit all of your items!

Storage and Packing Tips

We know what it takes to keep your valuables safe. Learn the best methods on how to pack and store your items!